Oversee the scheduling and safe dispatch of all online and retail orders. Use your expert knowledge of logistics, scheduling, and transportation regulations to ensure efficient and compliant operations.
Duties/Responsibilities:
Delivery:
Loading of trucks safely and effectively.
Work closely with transport companies to coordinate the movement of orders not within delivery regions.
Ensure that the cargo/orders are always protected (boxes, sealed, wrapped) for transportation.
Inspect orders to ensure the correct quantities and products match what was invoiced to the recipients.
Implementation of transport policies, systems and standards that will improve customer service.
Ensure that customer orders are delivered safely, effectively, and efficiently and in line with the FSMS (Food Safety Management System) requirements.
Ensure that all vehicles are maintained following company standards and aligned with the road traffic act.
Inventory:
Continually maximise space utilization.
Implement and practice FIFO at all times.
Plan, coordinate, manage and coordinate the movement of all outgoing orders.
Plan and conduct the stock counts as per the company’s management guidelines.
Management:
Willingness to lead by example and, when/where necessary, get involved at floor level to ensure delivery at the correct standard and/or method.
Drive and motivate the team to achieve targets.
Ensure company policies and procedures are communicated to the team, managing and resolving people-related problems, including but not limited to resolving employees’ conflict of interests and absenteeism.
Manage and maintain a highly motivated work environment.
Required Skills/Abilities:
Matric
Transport/Logistics experience 3-6 years (qualification would be an advantage).
Ability to use multiple systems and multitask in a fast-paced environment.
In-depth knowledge of the Road traffic act, legislation and transport.
Must be computer literate (Microsoft Office and ERP system)
Commercial prowess and proven ability in the customer service environment.
Excellent knowledge of handling commodities (fresh, frozen and dry).
Must be bilingual (Afrikaans & English).
Highly collaborative and focused on teamwork.
Leadership skills – display qualities of a good leader and set an example.
Result orientated.
Strong focus on customer satisfaction and implementation of opportunities for improvement.
Strategic thinker with good analytical skills.
A self-starter that is comfortable with constant change.
For more information contact Maxine – maxine@ers-sa.com