A visionary leader with an illustrious career spanning over two decades, consistently championing the development and execution of high-impact consumer-centric strategies. In role as a Customer Strategy & Planning Director, orchestrated transformational initiatives that elevated client satisfaction and significantly influenced the top and bottom lines. His expertise lies in the mastery of data intelligence, which he leverages to craft innovative and actionable tactics that shape the future of the businesses he leads. Believing in challenging the status quo and pushing the boundaries of possibility, he has set a standard of excellence in harnessing fact-based insights to enhance consumer experiences, foster brand loyalty, and drive sustainable revenue growth.  With a talent for cultivating effective partnerships and coordinating company turnarounds, guiding them from the depths of negative performance to remarkable break-even success, he has demonstrated an exceptional ability to deliver cost reductions, propel market share, and optimise operational efficiency through his adept streamlining and implementation of processes.

For more information contact Lisa – lisa@ers-sa.com